Name: Townsville Visitor Information Centre
Address: CityLibraries Flinders Street, 101 Sturt Street, Townsville QLD 4810
Phone: (07) 4727 9670
Opening Hours: Typically 9:00 am – 5:00 pm (Monday–Friday); weekend hours vary
Rating: 4.6 from 500+ reviews (Google – Townsville CBD & VIC precinct)
Type: Accredited Visitor Information Centre / regional tourism hub
The centre provides maps, reef and island information, national‑park guidance, event details, and regional touring support for visitors exploring Townsville and North Queensland.
What Area It Caters For
The Townsville Visitor Information Centre supports visitors across the City of Townsville, the Northern Beaches, Magnetic Island, Paluma Range, and the North Queensland inland corridor, covering coastal attractions, rainforest, outback heritage, and major touring routes.
1. Townsville City (Primary Hub)
The Strand, Castle Hill, Jezzine Barracks, Reef HQ precinct, Museum of Tropical Queensland, dining, accommodation, and marina access.
2. Magnetic Island
Nelly Bay, Horseshoe Bay, Arcadia, Alma Bay, Forts Walk, koala habitat, snorkelling, beaches, and ferry access from Townsville.
3. Townsville Northern Beaches
Bushland Beach, Saunders Beach, Balgal Beach, Rollingstone, Mystic Sands—coastal recreation, fishing, swimming, and relaxed holiday villages.
4. Paluma Range National Park
Crystal Creek, Big Crystal Creek, Paluma township, rainforest walks, waterfalls, birdlife, and cool‑climate mountain touring.
5. Cape Cleveland & Cleveland Bay
Cape Cleveland Lighthouse, coastal lookouts, boating, and scenic coastal drives.
6. Charters Towers (Inland Regional Centre)
Gold‑rush heritage, museums, historic buildings, outback touring, and regional events.
7. Hinchinbrook Region (Northern Corridor)
Ingham, Tyto Wetlands, Hinchinbrook Island views, Wallaman Falls, and rainforest touring.
8. Ayr & Burdekin Region (Southern Corridor)
Sugar‑industry heritage, Alva Beach, SS Yongala dive access, Burdekin River, and agricultural touring.
9. Regional Touring Routes
- Bruce Highway (Townsville–Ingham–Cardwell)
- Townsville–Charters Towers outback loop
- Paluma Range rainforest circuit
- Magnetic Island coastal and walking trails
- Northern Beaches scenic drive
Services Provided
- Local and regional maps
- Brochures for Townsville, Magnetic Island, Northern Beaches, Paluma, and inland regions
- Reef and island information (snorkelling, ferries, tours)
- National park advice (Paluma Range, Bowling Green Bay, Magnetic Island)
- Accommodation and dining recommendations
- Event information (Townsville 500, NAFA Festival, cultural events)
- Souvenirs, local crafts, and regional products
- Guidance for scenic drives, coastal touring, and outback routes
- Visitor support for road conditions, ferry schedules, and travel planning
Summary
The Townsville Visitor Information Centre, located in the Flinders Street CityLibraries precinct, is the central tourism hub for Townsville and North Queensland. It supports travellers exploring Townsville City, Magnetic Island, the Northern Beaches, Paluma Range, Charters Towers, and the broader coastal and inland touring corridor. With its reef information, regional maps, national‑park guidance, and comprehensive touring support, it provides an essential starting point for discovering one of Queensland’s most diverse and vibrant coastal regions.