The Customs House Sydney Visitor Information Centre is the official accredited VIC for the Sydney CBD, located inside the historic Customs House building at Circular Quay. It provides maps, brochures, itineraries, and expert advice for exploring Sydney’s major attractions, harbour precincts, and cultural districts.
Name: Customs House Sydney Visitor Information Centre
Address: 31 Alfred Street, Sydney NSW 2000
Phone: (02) 9265 9779
Opening Hours: Typically 9:00 am – 5:00 pm (hours may vary; closed Christmas Day)
Rating: 4.2 from 99 reviews (Tripadvisor)
Type: Accredited visitor information centre / tourist information centre
Key Feature:
Located inside Customs House, a major heritage landmark at Circular Quay.
What Area It Caters For
The Customs House Sydney VIC provides visitor services for the entire Sydney metropolitan area, with a strong focus on the CBD, harbour precincts, and major cultural destinations.
1. Sydney CBD (Primary Hub)
- Circular Quay
- The Rocks
- Sydney Opera House
- Royal Botanic Garden
- Museums, galleries, and historic precincts
2. Harbour & Waterfront Areas
- Darling Harbour
- Barangaroo
- Walsh Bay
- Sydney Harbour ferry network
3. Inner‑City Cultural Districts
- Surry Hills
- Haymarket & Chinatown
- Pyrmont
- Woolloomooloo
- Self‑guided cultural and historical walking routes
4. Greater Sydney Visitor Centres (Network Support)
The centre directs visitors to other official VICs across Sydney, including:
- Manly Visitor Information Centre
- Sydney Olympic Park Visitor Centre
- Sydney Hills Visitor Information Centre
- Royal National Park Visitor Centre
5. Regional Touring Connections
The VIC provides maps and guidance for:
- Blue Mountains day trips
- Hunter Valley wine region
- South Coast touring routes
- Central Coast beaches
Services Provided
- Local and regional maps
- Brochures for attractions across Sydney
- Itinerary planning and expert advice
- Event, festival, and exhibition information
- Cultural and historical walking guides
- Transport and accessibility information
- Souvenirs and local products
Summary
The Customs House Sydney Visitor Information Centre is the central tourism hub for Sydney, supporting visitors exploring the CBD, harbour precincts, cultural districts, and major attractions such as the Sydney Opera House and The Rocks. As the only accredited VIC in the Sydney CBD, it is the ideal first stop for travellers seeking maps, itineraries, and expert local knowledge.
