Name: Brisbane Visitor Information Centre
Address: Queen Street Mall (near Albert Street), Brisbane City QLD 4000
Phone: (07) 3006 6290
Opening Hours: Typically 9:00 am – 5:00 pm (7 days; seasonal variations)
Type: Accredited Visitor Information Centre
Region: Brisbane CBD / Greater Brisbane / South East Queensland
This is the main accredited VIC for Brisbane and the central hub for visitor services across the entire metropolitan area.
Additional official visitor points include:
- South Bank Visitor Information Centre (South Bank Parklands)
- Brisbane Airport Visitor Information Desks (Domestic & International terminals)
What Area It Caters For
1. Brisbane CBD (Primary Area)
- Queen Street Mall shopping precinct
- Brisbane City Hall & Museum of Brisbane
- Eagle Street Pier & Brisbane Riverwalk
- Howard Smith Wharves dining precinct
- Riverside ferry terminals (CityCat network)
2. South Bank Parklands (Major Coverage)
- Streets Beach lagoon
- Queensland Museum, Sciencentre & Queensland Art Gallery/GOMA
- South Bank dining, markets, and cultural venues
- Wheel of Brisbane
- Riverside walking and cycling paths
3. Fortitude Valley & New Farm
- James Street precinct (boutique shopping & dining)
- Chinatown Mall
- Nightlife and live‑music venues
- New Farm Park & Brisbane Powerhouse
4. Kangaroo Point & Woolloongabba
- Kangaroo Point Cliffs Park
- Riverfront walking and cycling routes
- The Gabba stadium (AFL & cricket)
- Story Bridge Adventure Climb
5. Brisbane North (Extended Support)
- Boondall Wetlands
- Nudgee Beach
- Sandgate & Shorncliffe foreshore
- Brisbane Entertainment Centre
6. Brisbane South & Logan Corridor
- Mt Gravatt Lookout
- Daisy Hill Koala Centre
- Logan cultural and nature‑based attractions
7. Brisbane West & Ipswich Link
- Mount Coot‑tha Lookout & Botanic Gardens
- Sir Thomas Brisbane Planetarium
- Access to Ipswich heritage precincts
8. Moreton Bay Region (Coastal Extension)
- Redcliffe Peninsula
- Scarborough Marina
- Deception Bay & coastal wetlands
- Access to Bribie Island & Pumicestone Passage
9. Greater SEQ Touring Routes
- Gold Coast (south)
- Sunshine Coast (north)
- Scenic Rim & Lockyer Valley (west)
Services Provided
- Local and regional maps
- Brochures for Brisbane, South Bank, Moreton Bay, and SEQ touring routes
- Public transport guidance (trains, buses, ferries, Airtrain)
- Event information (festivals, concerts, exhibitions)
- Advice on attractions, museums, galleries, and river activities
- Accommodation and dining recommendations
- Weather, safety, and travel updates
- Souvenirs, local crafts, and Brisbane‑themed merchandise
Summary
The Brisbane Visitor Information Centre is the accredited hub for Brisbane City and the wider metropolitan region, supporting visitors exploring the CBD, South Bank, Fortitude Valley, Kangaroo Point, and the river precincts. It also provides guidance for coastal areas, nature reserves, and regional touring routes across South East Queensland. With strong transport connections and comprehensive visitor services, it is the central starting point for discovering Brisbane.